When I import a product to my website, does it automatically appear as live on my website?

When you import a product from creativehub to your website, it does not go live automatically. You have to manually publish or make the product live on your website. This is a common pre-publish step put in place by all website platforms that allows you to edit your product listing prior to going live.

The process to publish your products is slightly different on each of the e-commerce platforms that we support. We explain each of these below:

Shopify

The imported products are located under the ‘Products’ section in your Shopify account.

1. Go to the Products section
2. Select the imported product
3. Click on ‘More actions’ option
4. Select ‘Set as active’ from the dropdown menu
5. Also click on ‘Add available channels’ to publish your product

Squarespace

All the imported products are saved under ‘Inventory’ in the Commerce section of your Squarespace account.

1. Select ‘Commerce’ and go to ‘Inventory’
2. The products are saved as Hidden. Click that and choose ‘Public’ to make them live.

WooCommerce

The imported products are located in your ‘Products’ section of your WooCommerce plugin. They are marked as ‘Pending’ when unpublished.

1. Go to the ‘All Products’ section and select the product
2. Click ‘Publish’ in the product details page

Etsy

Your imported products are saved as ‘Drafts’ in your Etsy account.

1. Go to ‘Listings’
2. Choose ‘Drafts’ from the listing status options
3. Select the product that you want to publish
4. Click ‘Publish’

WIX

The visibility status of imported products is set as Hidden.

1. Go to the Products section
2. Choose the product you want to publish
3. Click ‘Set Visibility’ and select them ‘Visible’

---