How do I import products from my creativehub account to my website? Learn about importing products from your creativehub account to your online store.
Can I update my print product settings in creativehub? Learn how to update your print sale products in theprintspace/creativehub
Can I change the details of the product listing on my website? Learn about the product details which can and cannot be customised in your store.
How do currency conversions work when I import products to my website? Learn about currency and your online sales, and how this can be changed in your store.
I sold a print, but the fulfillment order has not appeared in my creativehub account When you make a sale in your store, we import the details and create a fulfillment order in your creativehub...
What print & frame products can I dropship from creativehub? You can dropship Giclée and Photo type fine art gallery quality prints and pre-made frames, globally. Giclee and Photo prints...
How does creativehub track my limited editions? When you set up your print product as a limited edition, you define a sale quantity for that product in...
Do I need to reimport products if I add a custom insert to the products? If you have set up your print products and have already imported them to your website, in other words those...
Can I change the file in creativehub of a product that I have already imported? There may be an instance where you need to change the master print file in creativehub, for example you want...
What product details import to my store? When importing art print products to your website you get a popup asking what product details you would like us...
If I re-import a product that already exists on my website, will this overwrite the edits I have made on my website? You can re-import your print products without overwriting any custom information on the website as long as you uncheck the...
Does disconnecting and reconnecting the dropshipping app delete imported products? No. If you disconnect an Etsy, WooCommerce, Squarespace, Shopify or WIX website from creativehub, when the website is reconnected to...