Can I place a drop shipping test order on creativehub? Our dropshipping software currently doesn’t offer the functionality to place test orders. If you place an order as a ‘test’...
I sold a print, but the fulfillment order has not appeared in my creativehub account When you make a sale in your store, we import the details and create a fulfillment order in your creativehub...
What does the order fulfillment status mean? An order fulfillment status tells you what stage your order is at, i.e if it’s in production, has been shipped...
How long does it take for the print sales I make to appear in my creativehub account? Your dropshipping orders will reach our system the day after you receive them in your store. This is why: On...
Do creativehub products get assigned to Shopify fulfilment locations? When you create your Shopify store you are asked for an address, this defaults as your ‘Shop Location’. Manual products...
Can I exclude countries from art sales fulfillment? We give you the option to exclude shipping zones from fulfillment. When this is activated, we will not receive any...